Hi, I'm Alexandre
Alexandre Jaques
Building scalable solutions with JavaScript, React, and Next.js. Combining 6+ years of Operations leadership with full-stack development and AI engineering.
01
About
Full-Stack Developer based in Lisbon, Portugal, with a unique background combining 6+ years of Operations leadership at a SaaS startup with hands-on software engineering.
I specialize in JavaScript, React, and Next.js, with deep experience in AI coding, RESTful APIs integration, and workflow automation using n8n/Make and Python scripting.
Currently studying AI & Machine Learning Engineering, focused on leveraging technical expertise and strategic planning to drive innovation and scalable solutions.
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Skills
Development
AI & Automation
Infrastructure
Leadership
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Experience
My professional journey across startups and automation.
Jul 2021 - Jan 2025
Jul 2021 - Jan 2025
CEO & Founder
IntegraNinjaFounded and led IntegraNinja, a service company specialized in building automation solutions and API integrations for clients across multiple industries.
- Designed, implemented, and maintained automation workflows, custom integrations, and lightweight applications
- Delivered automation projects for clients in legal, retail, healthcare, real estate, and professional services
- Built flexible, scalable solutions using n8n, Make, Next.js, and Python microservices
- Reduced operational costs and manual workload through data synchronization and workflow automation
- Consulting: mapping processes, identifying bottlenecks, and designing automation strategies
2025
2025
Director
ChatGuruStrategic leadership driving digital transformation and operational excellence across the organization.
2020 - 2025
2020 - 2025
Head of Operations
ChatGuruLed cross-functional teams in process optimization, AI integration, and scaling operations for the SaaS platform.
- Managed CS, Support, and Operations teams through rapid company growth
- Implemented automation workflows that reduced manual processes by 60%+
- Led integration of AI tools into internal operations and customer-facing products
2020
2020
Manager of Customer Success
ChatGuruBuilt and managed the Customer Success team, establishing processes for onboarding, retention, and expansion.
2019 - 2020
2019 - 2020
Customer Success Analyst
ChatGuruFirst CS hire. Handled customer onboarding, support, and success workflows from the ground up.
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Testimonials
What colleagues and leaders say about working with me.
“Alexandre was our very first hire at ChatGuru, and since then he has proven to be an extremely versatile, committed, and responsible professional. He has a unique ability to learn and adapt, is easy to work with, intelligent, and someone you can trust completely.”
Fernando Cavalcanti
CEO & Co-Founder, ChatGuru·Managed Alexandre directly
“Alex was one of the first people at ChatGuru and played a key role in our growth. He learns fast, adapts quickly, and consistently delivered what we needed, even in the most demanding moments. Besides being a strong professional, he's also a genuinely good person, reliable, easy to work with, and very attentive to details.”
Iaron Simis
Co-Founder & CTO, ChatGuru·Senior colleague
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Certifications
Duolingo
1 certificateEnglish Proficiency Certificate
Expires: Jan 2028
G4
1 certificateG4 Customer Experience Certification
Udemy
2 certificatesNext.js & React - Complete Course
Alura
6 certificatesReact: Understanding How the Library Works
JavaScript: First Steps with the Language
HTML5 & CSS3 Part 3: Forms and Tables
Git & Github: Version Control
HTML5 & CSS3 Part 2: Positioning & Navigation
HTML5 & CSS3 Part 1: Your First Web Page
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Projects
A selection of projects I've worked on.
BunnieMonki Marketplace
Full-stack marketplace platform connecting service providers with customers across multiple categories, from automotive and beauty to construction and education. Built with Next.js frontend, Fastify API backend, and Flutter mobile app. Features multi-language support, real-time service matching, and custom onboarding flows.
JIPPfy
WhatsApp scheduling and automation platform with AI-powered assistant. Responds to customers 24/7, handles appointment booking, confirmation, and rescheduling, all without manual intervention. Designed for beauty salons, clinics, and service businesses who lose customers by not answering WhatsApp fast enough.
The Skin Aesthetic
Professional website for a home-based therapeutic massage and aesthetic treatment business serving Lisbon and Setúbal. Features an elegant warm-toned design, trilingual support (PT/EN/ES), free consultation booking, and service showcase with before/after results.
ChatGuru Import Tool
Custom Next.js automation panel that enables bulk chat importing, a feature not natively supported by the ChatGuru platform. Identified a real customer pain point where clients needed to migrate thousands of conversations, and built this tool to automate the entire process via the ChatGuru API.
BunnieMonki Agency
Digital agency website showcasing web development, automation, and integration services. Features a modern design with project portfolio, testimonials, and service offerings, from websites and mobile apps to smart automations and landing pages.
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Contact
Let's work together. Feel free to reach out.
alexandrjaques@gmail.com
GitHub
github.com/alexandrejaques
linkedin.com/in/alexandrejaques
Lisbon, Portugal
Lisboa, Portugal